Welcome to The Runner's Hub! If you are a new seller or just thinking about getting started then you've come to the right place!

Just follow the steps below to get your store set up and you'll be making sales before you know it!


If you haven't already done so, click 'Become a Seller' on the top navigation bar to request a new account. Before we can activate your account, you'll need to send an email to seller@therunnershub.com with a logo that you'd like to use to represent yourself or company on our platform. The logo should be no greater than 300px by 300px.

When we approve you, you'll be able to login, so use the 'Seller Login' link in the top nav bar. Click forgot password to set a unique password on your first login.


Once you've logged in to your administration panel, click Vendors -> Vendors. You'll see one entry, click your seller name. Enter an address, this is important even if you don't have a physical location as it is used to calculate shipping and taxes when applicable.

If you have a Stripe account, you can connect it by clicking the link below the address area. When you connect your Stripe account, all funds less commissions will be transferred to your account right away. If you don't have a Stripe account, you can use that link to apply for one. Other options for getting paid are to use a Paypal account or request a paper check. You can learn more about getting paid by clicking the 'Getting Paid' the link below.


Click the 'Add-ons' tab, this is where you can modify your store url if needed. By default it will be the name of your company separated by dashes. This is also where you can get reports on taxes you've collected and if you have a TaxJar account, you can add your API to have all your sales info sent back to TaxJar. If you don't have an account, you can still use this area to download reports about the tax you collected for each sale. Taxes are calculated by TaxJar and depend on the rules for each state. If you have tax concerns, please speak to your accountant or tax lawyer.


This is where you can tell your potential customers all about you! Personalize your description, you can even add photos or get crazy and use custom HTML. Customer love to buy from friends, so be personable.


As a seller on The Runner's Hub, you're expected to clearly state your policies regarding returns and refunds. This includes: Whether or not you accept returns. The time frame in which you may accept a return.This is a good place to talk about your shipping and returns policy, do you accept returns? Tell your customers about it here. Your customer will agree to these terms before checking out. Click the SAVE button on the top right to save your changes.


Now that you've got your profile configured, let's add your first product! You can find step by step directions in the link 'Add a Product to your Store'. Basically, click Product -> Products, then click the + on the top right of the page. The important fields to complete right away are Name, Categories, Price, Full Description, Image, CODE, and In Stock. Click save after completing those fields. (CODE could be a SKU or any number to uniquely identify your product). Click save. You'll now see new tabs added. Click the 'Shipping Properties' tab. If this is a physical product, you'll want to add the weight so that shipping can be calculated correctly. If your product is downloadable, you'll want to click the 'Downloadable' checkbox on the 'General' tab and then select the 'Files to Sell' tab and add the file.

Save your product, then preview it by clicking the gears icon on the top right and then clicking 'Preview'.

Still need help? Send an email to seller@therunnershub.com